IsabelleK Jewels stand \behind the quality and craftsmanship of our jewelry.  We offer a one-year warranty against manufacturing defects. The warranty becomes void if the product is altered by anyone than IsabelleK Jewels.

We have a quality control person which checks every jewelry piece before it is shipped. In case the item has a defect ,please contact us at info@isabellekjewels.com. Please include your order number and contact information. 

Repair services , please contact us at info@isabellekjewels.com so we can arrange the return and provide you with cost estimate if any.  

Warranty Exclusions: Our warranty does not cover improper handling ,wearing, storage, negligence, wear and tear, accidents that may results but not limited to chipped stones, loose stones, bent mounting and scratches or other factors that occurred not due to manufacturing defects of the original craftsmanship.

The customer will be responsible for any shipping charges related to warranty repair .

Slight irregularities and variations natural characteristics, internal inclusions, visible or otherwise in color gemstones are individual to  each item and these are not consider a defeat.

We can void the warranty on item any items that show modification, abuse, or damage beyond normal wear as deemed by our jeweler.

Shipping back all items the customer must use a shipping method that has tracking on it and must be insured.

IsabelleK Jewels are not responsible for lost or stolen items.